EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB44540: Search box selector is not returning results when doing partial search in MicroStrategy Web 9.4.1.


Community Admin

• Strategy


Search box selector is not returning results when doing partial search in MicroStrategy Web 9.4.1.

SYMPTOM:
Users trying to do a partial search for elements in a search box selector in Strategy Web 9.4.1 may notice that no elements are returned despite having elements in the dataset that correspond to the search keyword. Instead of the pop over list with the result set of elements containing the characters that were typed in the search box, nothing is displayed at all.
 
STEPS TO REPRODUCE:
1. Create new report and add the attribute "Customer".
 

ka04W000000OhkiQAC_0EM4400000026ZA.png

 
2. Create a new document and add the report created at step 1 as dataset.
3. Add the dataset as grid and insert a "Search Box" under Insert > Selector > Search Box.

ka04W000000OhkiQAC_0EM4400000026ZD.png

 
 
4. Modify the selector properties and formatting to target the "Customer" attribute.
 

ka04W000000OhkiQAC_0EM4400000026ZB.png

 
5. Run the document in Flash mode and type "Hu" into the search box selector. Note that no elements are returned.
 

ka04W000000OhkiQAC_0EM4400000026Z8.png

 
6. Instead of "Hu" type "Hur" into the search box selector and note that a list with elements is returned.
 

ka04W000000OhkiQAC_0EM4400000026Z6.png

 
 
CAUSE
One possible reason for this behavior might be due to too many elements returned by the search. This behavior is working as designed in a Flash document. The element list is displayed only if the result set is less or equal 50 elements. In above case, the search result for "Hu" returns 51 elements, thus the list is not displayed.
 
ACTION
An Enhancement Request has been logged to display a message that the result set has returned too many elements.


Comment

0 comments

Details

Knowledge Article

Published:

April 14, 2017

Last Updated:

April 14, 2017