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KB44550: When using an iFrame inside a HTML container, the content inside of the HTML container does not readjust according to the zoom factor in MicroStrategy Web 9.3.0.


Zhili Cheng (TPM)

Product Manager, Principal •


When using an iFrame inside an HTML container on a Report Services Document and the zoom factor on the document is adjusted, the content inside of the HTML container does not get readjusted accordingly, like the rest of the document does in MIcroStrategy Web 9.4.1 and above.

Description

When using an iFrame inside an HTML container on a Report Services Document and the zoom factor on the document is adjusted, the content inside of the HTML container does not get readjusted accordingly, like the rest of the document does in Strategy Web 9.4.1 and above.
 

Steps to Reproduce

1. Insert iframe code inside of the HTML container to display some content, e.g. another Strategy report.
Note: The iframe code to reproduce this issue can be taken from the Show Link functionality, HTML iframe section.
2. Run the document and it will display, as shown below:

ka02R000000g2rLQAQ_0EM440000002Hkv.png

Note: In this case, the other report was prompted, so the document displays the prompt page inside the HTML container. 
Note: The Zoom Factor is set to 100%
3. Change the zoom factor on the document to 50%, as shown below:
 

ka02R000000g2rLQAQ_0EM440000002HlA.png

Note: The document is zoomed out, however, the size of the content inside of the HTML container is not adjusted accordingly to the zoom.
 

Why is this happening?

This is a known limitation in Strategy Web 9.4.1 and above.
 

Solution

Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

April 3, 2017

Last Updated:

September 20, 2019