SYMPTOM
Starting Strategy Mobile 9.x and 10.x, the Close button on the information window was removed by default. In order for users to close information windows, users must tap anywhere outside the window. However, some users may be unfamiliar with the new procedure of tapping anywhere, or find this method not intuitive.
ACTION
To address this, users may choose to create a hyperlink on a textbox that, when tapped, will close the information window. Follow the steps below in order to achieve this:


Now, in Strategy Mobile 9.x and 10.x, when users tap on this link, the information window will close.