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KB44679: When importing LDAP users into the metadata, the user can only import a max of 1000 LDAP users at once in MicroStrategy 9.x and 10.x


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When performing a batch import of LDAP users, only the first 1000 users are imported into the MicroStrategy metadata. Additionally, the following entries are seen in the Authentication Server trace on the Intelligence Server.

SYMPTOM:
 
When performing a batch import of LDAP users, only the first 1000 users are imported into the Strategy metadata. Additionally, the following entries are seen in the Authentication Server trace on the Intelligence Server:
 
 


LDAP batch import trace: started
LDAP batch import trace: 1000 users will be imported

  
CAUSE:
 
The LDAP Server has a limit on the number of objects it can return through a search. This setting on the LDAP server is called "MaxPageSize" and the default value for this limit is set to 1000 objects.
 
ACTION:
 
The LDAP Administrator must locate the "MaxPageSize" on the LDAP server and increase its value to allow searches from the Intelligence Server to retrieve more than 1000 users. 
 
 


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Knowledge Article

Published:

May 15, 2017

Last Updated:

May 15, 2017