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KB44684: "Transmission to primary location failed. Invalid directory" error message appears in the DSSErrors.log when sending a file subscription via Distribution Services in MicroStrategy


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• Strategy


When sending a file subscription to a valid and existing file location, the following error is seen in the DSSErrors.log: Sample Code/Error Distribution Service: MSIDeliveryEngine::hDelivery: File Delivery Failed. Error string from ExecuteMultiProcess Transmission to primary location failed. Invalid directory:

SYMPTOM:
 
When sending a file subscription to a valid and existing file location, the following error is seen in the DSSErrors.log:
 
Sample Code/Error


Distribution Service: MSIDeliveryEngine::hDelivery: File Delivery Failed. Error string from ExecuteMultiProcess Transmission to primary location failed. Invalid directory:

 
Also, the email notification for delivery failure indicates the same error as the DSSErrors.log.
 
CAUSE:
 
One cause for this error is that the user account running the Intelligence Server process does not have access to the specified file location.
 
ACTION:
 
Check to make sure that the user account running the Intelligence Server has write permissions to the file location. If the account information (login/password) was changed recently, restart the machine for the changes to take effect.
 
 


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Knowledge Article

Published:

June 2, 2017

Last Updated:

August 12, 2024