KB44687: When using internationalization, user name is not updated using ’Synchronize MicroStrategy User Login/User Name with LDAP’ option in LDAP authentication in MicroStrategy 9.4.1

SYMPTOM:
In Strategy 9.4.1, the user name is not updated when using the 'Synchronize Strategy User Login/User Name with LDAP' option with internationalization.
STEPS TO REPRODUCE:

• Enable the 'Synchronize Strategy User Login/User Name with LDAP' option in LDAP – Import – Import/Synchronize category in Intelligence Server Configuration, as shown in the image below:
   

• Select ‘Use LDAP Authentication’ in Strategy Desktop, as shown in the image below:
  

• In Active Directory, set the display name of ‘abcUser1’ to ‘AAA’.
   
• Login as ‘abcUser1’ in Japanese interface.
  

• Full name is displayed as ‘AAA’ as specified.
  

• Update the display name of ‘abcUser1’ user to ‘BBB’.
   
• Re-login to Strategy Desktop in Japanese interface. Note that full name is not updated to ‘BBB’ while the modification time is updated.
  

• Switch to English interface and find that the English full name is updated to ‘BBB’, as shown in the image below:
  

 
CAUSE:
This is a known issue with Strategy 9.4.1
ACTION:
This issue has been fixed in Strategy version 10.x
Please consider upgrading to Strategy 10.x to benefit from the fix