KB44758: How to disable reverse DNS look up for MicroStrategy Web on a Tomcat or WebSphere Application Server

Symptom

A reverse DNS look up is performed by the Strategy Web application  every time a user session is created, as explained in article KB40984: How to disable DNS lookup on MicroStrategy Web . However, administrators may need to disable this feature on several J2EE Application Servers for the reasons explained in the afore mentioned tech note.
 

Action

In order to disable DNS lookup for JSP Servers, the following steps can be followed:
Tomcat Application Server (7.x and 8.x)

• If using Microsoft Windows access the Start menu and under the Tomcat Application folder select Configure Tomcat.
• Select the Java tab and input the following variable under Java Options:
  
  -Dmstr.clientNameLookup=false

• Click OK and restart the Application Server.
  

IBM WebSphere Application Server 8.5

1. Access the Administration Console generally under the port 9060.
2. Under Server expand Server Types and select WebSphere application servers.
3. Select the Application Server where the Strategy Web Application is deployed.
4. Under Server Infrastructure expand 'Java and Process Management' and select Process definition.
5. Under additional properties select Java Virtual Machine.
6. Under Generic JVM arguments input the parameter
   

   -Dmstr.clientNameLookup=false

7. Apply the changes and save the Master configuration.
8. Restart the Application Server.

Third Party Software Installation Warning:
The third-party product(s) discussed in this technical note are manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding these products, including their performance or reliability.