KB44878: "Follow the instructions marked below by a red flag" message appears and the report cannot be executed after changing the prompted date format to be dd-MM-yyyy in format_config.xml file in MicroStrategy Web in Red Hat Linux OS

SYMPTOM:
"Follow the instructions marked below by a red flag." message appears and the prompted report cannot be executed after changing the prompted date format to be dd-MM-yyyy in format_config.xml file in Strategy Web in Red Hat Linux OS.
 
STEPS TO REPRODUCE:

1. Use Tomcat in Red Hat Linux to deploy MSTR Web..
2. Modify the format_config.xml file in the following way:
    
   Search for "US" for the locale. Modify the date display to make the order: day/month/year. (The default one is month/day/year.)
    
   Sample code:
   
   
   

   
   <data-type name="date">
      <out>d/M/yyyy</out>   
      <in>d/M/yy</in>
      <in>d/M/yyyy</in>
      <in>d MMM, yy</in>
      <display>d/M/yy</display>

   
   
   
   
3. Restart the web server
4. Set all locales as US
5. Create a report using at least Day. Create a value prompt filter on Day.
6. Create a document on it
7. Run the document. The prompt appears. It works fine if you choose a date before 12th. e.g. 1/8/2009 refers to August 1st. But if a date after 12th is chosen, e.g. 25/8/2009, "Follow the instructions marked below by a red flag." message appears and the report cannot be executed.

CAUSE:
 This is a known issue in Strategy Web 9.4.1 and above.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.