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KB45032: "[Error type: Odbc error. API_DISABLED_FOR_ORG:API is not enabled for this Organization or Partner]" error message appears when creating a DSN against Salesforce 14.


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This technical note describe the error "API is not enabled for this organization or Partner" error and is unable to connect to Salesforce", which is generated when attempting to create a DSN to Salesforce 14.

SYMPTOM:
When attempting to create a DSN to Salesforce 14 using either the Connectivity Wizard or by modifying the odbc.ini file (for Intelligence Servers located on UNIX/Linux machines), the user encounters the following error:
 


API is not enabled for this organization or Partner" error and is unable to connect to Salesforce.

ka04W000000Oc7YQAS_0EM440000002JD8.png


 
CAUSE:
The Salesforce account that the user is trying to create a connection to does not have the API feature enabled. To use the API, the Salesforce account or the organization must be on one of the following three editions (note that this feature is enabled by default):
1. Enterprise Edition
2. Unlimited Edition
3. Developer Edition
 
The API package is not available for the following editions:
1. Personal Edition(including trial account)
2. Group Edition
3. Professional Edition
 
ACTION:
The user will have to contact Salesforce for information on either upgrading their Salesforce account so Strategy can access the API or to use an existing Salesforce account that has API privileges enabled.


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Knowledge Article

Published:

May 26, 2017

Last Updated:

May 26, 2017