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KB45083: Rows with identical metric values are removed from plaintext and Excel files generated by MicroStrategy Narrowcast Server 9.2.x - 9.4.x.


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• Strategy


This is a known issue with MicroStrategy Narrowcast Server 9.2.x - 9.4.x.

SYMPTOM:
Consider a report in Strategy 9.2.x - 9.4.x in which multiple rows show the same value for a metric as shown:
 

ka04W000000OdvyQAC_0EM4400000029UO.png

 
When this report is sent via Strategy Narrowcast Server 9.2.x - 9.4.x as Narrowcast-generated plaintext or Excel documents, these rows with identical metric values are found to be blank as shown:
 

ka04W000000OdvyQAC_0EM4400000029UN.png

 
CAUSE:
This is a known issue with Strategy Narrowcast Server 9.2.x - 9.4.x.
 
ACTION:
Contact Strategy Technical Support for an update on the status of this issue.
 
WORKAROUND:
Use linked documents in Strategy Narrowcast Server 9.2.x - 9.4.x instead of Narrowcast-generated ones, which do not exhibit this behavior.
 
 


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017