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KB45098: iPad configuration URL generated by MicroStrategy 9.4.0 Mobile Server starts with mstr:// instead of mstripad://

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Beginning in MicroStrategy Mobile 9.4.0, configuration URLs for iPads begin with "mstr:/".

SYMPTOM:
In Strategy Mobile versions prior than 9.4.0, only iPad uses the scheme "mstripad://" for mobile configurations while iPhone and Android uses "mstr://". Beginning with Strategy Mobile 9.4.0, the configuration URL generated for iPad also starts with "mstr://" instead of "mstripad://" as shown below:
 
 

ka04W000001MKw7QAG_0EM440000002ABT.png

 
CAUSE:
This is an expected behavior.
Beginning with Strategy Mobile 9.4.0, this new scheme is introduced in configuration URLs for iPad.
 
ACTION:
Strategy Mobile app 9.4.1 or newer versions can now respond to the mstr:// scheme. Use those app versions when using Strategy Mobile Server 9.4.0 or newer.
 
WORKAROUND:
For Strategy Mobile app versions prior to 9.4.0, manually change configuration URL to mstripad://.

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Knowledge Article

Published:

April 3, 2017

Last Updated:

April 3, 2017