SYMPTOM:
In Strategy Mobile App for iPad 9.3.1, the following message appears when executing a document that contains the Image Layout Widget configured with a Custom HTML Coordinates File:
Sample Code/Error
The background image cannot be found
Fiddler shows the error http 404 when looking for the image file:
CAUSE:
The image file path defined in the Custom HTML Coordinates File is incorrect. In this case, the path of the image file had been defined as <IMG src="MapImage.PNG" USEMAP="#myMap" WIDTH="1049" HEIGHT="780" BORDER="0" />. However, the path of the image file must be located in VisFramework\map and its location needs to be referenced by the relative method, i.e. IMG src=”../VisFramework/map/Imagename.xxx”
ACTION:
1. Edit the Custom HTML Coordinates File.
2. Adjust the path of the image file to IMG src=”../VisFramework/map/Imagename.xxx”, i.e. in this referred scenario IMG src=”../VisFramework/MapImage.png”
3. Save the file and execute the document.
NOTE:
For further references on how to add a Custom HTML Coordinates File, refer to the Strategy Technical Note:
CUSTOMIZATION WARNING:
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy Technical Support makes no guarantee that an updated version of this particular customization will be provided. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build. For enhancements to this customization or to incorporate similar functionality into other versions, contact your Account Executive to inquire about Strategy Consulting assistance.
