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KB45211: When exporting a Dashboard to MHT embedded in PDF the Adobe Flash container cuts of parts of the Dashboard and users must scoll to view the full length in MicroStrategy Web

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• Strategy

Flash Dashboards can be either exported to MHT or PDF (with embedded Flash content) as per Technical Note TN34618 - New feature in MicroStrategy Desktop 9.0.2: Choose MHT or PDF format to export to Flash.

SYMPTOM
 
Flash Dashboards can be either exported to MHT or PDF (with embedded Flash content) as per Technical Note KB34618: Feature in MicroStrategy Developer 9.x - 10.x: Choose MHT or PDF format to export to Flash
 
When exporting to PDF, users notice that the Dashboard width does not fit the Flash container:
 

ka04W00000148QvQAI_0EM4400000029VD.png

 
 
CAUSE
 
This issue might be caused by the zoom property of the Dashboard which is taken into account when exporting to MHT / PDF.
 
ACTION
 
Adjust the Dashboard zoom level to fit the page width.
 
1. Zoom property in Strategy Flash view:
 

ka04W00000148QvQAI_0EM4400000029VH.png

 
2. After reducing the zoom and saving the Dashboard, Strategy export to MHT shows the full Dashboard by default:
 

ka04W00000148QvQAI_0EM4400000029VF.png

 
 
 

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Knowledge Article

Published:

May 13, 2017

Last Updated:

July 7, 2017