KB45291: "QueryTask Error:Error:undefined " error appears when displaying an ESRI Map configured to display a large number areas in Express Mode for the ASP version of MicroStrategy Web 9.4.0.

• Strategy

An error will show up when displaying a large number of areas in an ESRI Map in Express Mode for MicroStrategy Web 9.4.0 ASP version

SYMPTOM:

An error will show up when displaying a large number of areas in an ESRI Map in Express Mode for Strategy Web 9.4.0 ASP version, as shown below:


queryTask error:Error:undefined

In the image above the ESRI Map was configured to retrieve the 159 areas of the counties in the state of Georgia.

CAUSE:

The ESRI Map widget will query up to 2000 characters using a GET request to the ESRI Server. Once this limit is reached, the ESRI widget will use a POST request to the ESRI proxy defined in the proxy.ashx or proxy.jsp file. In Strategy Web 9.4.0 ASP this file is not referenced correctly in Express Mode. A Fiddler trace will reveal that the actual file in the POST request is the JSP version of the file as shown below:

In the image above the user is running the ESRI plug-in in an ASPx environment, however the file request goes out for the 'jsp' folder.
This incorrect file request is a known issue with the ESRI plug in in Strategy Web 9.4.0.

ACTION:

Contact Strategy Technical Support for an update on this issue.

WORKAROUND:

If possible, use Interactive or Flash mode instead of Express Mode.

The internal Strategy reference number for the issue discussed in this technical note is 816846.
KB45291

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Knowledge Article

Published:

June 13, 2017

Last Updated:

November 12, 2018