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KB45363: Grid is clipped when exporting to HTML from MicroStrategy Web 9.3.1


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• Strategy


Grid is clipped when exporting to HTML from MicroStrategy Web 9.3.1

SYMPTOM:
Grid is clipped when exporting to HTML from Strategy Web 9.3.1 as below:
 
STEPS TO REPRODUCE:

  1. Create a report with attribute "day" and metric "cost".
  2. Create a document based on the report. Right click the report>Properties and Formatting and go to the Layout property. The Height of the grid is "fixed" and Grid Overflow(HTML) is "scroll" as below:
ka04W000000Oea8QAC_0EM4400000029V4.png

 
 

  • Go to Advanced property, and uncheck "Enable incremental fetch in Grid" as below:
ka04W000000Oea8QAC_0EM4400000029Uu.png

 
 

  • Run the document in Express mode and it shows as below:
ka04W000000Oea8QAC_0EM4400000029V1.png

 
 

  • Export the document to HTML from Web. The grid is clipped as below: 
ka04W000000Oea8QAC_0EM4400000029Uy.png

  
CAUSE:
One possible cause is the header of the column is locked.
 
ACTION:
Uncheck the button of "Lock Column Headers" as below:
 

ka04W000000Oea8QAC_0EM4400000029V0.png

 
The scroll bar in the exported HTML is available to show all the records as below:
 

ka04W000000Oea8QAC_0EM4400000029V3.png

 
 


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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017