KB45440: Lock order violation (LOV) seen in the DSSErrors log on a machine running MicroStrategy Analytics Desktop

• Strategy

Lock order violation (LOV) seen in the DSSErrors log on a machine running MicroStrategy Analytics Desktop

SYMPTOM
The following lock order violation (LOV) error is seen in the DSSErrors log corresponding to a Strategy Analytics Desktop installation. This error is seen when Strategy Analytics Desktop is launched. The product launches without any errors being displayed on the GUI, but the error below is seen in the logs.


2013-10-31 14:57:09.127-05:00 Error::Server Lock Order Violation::Please contact Strategy Technical Support with the following information::Attempted to lock category 166 (lock order 241) while holding category 478 (lock order 224) 
--------- callstack --------- 
0x6719fdcc 0x1c46b800 Mod: Sym:+0xac File:(0) 
0x671990f1 0x1c46b9bc Mod: Sym:+0x5a1 File:(0) 
0x671974a2 0x1c46ba04 Mod: Sym:+0x432 File:(0) 
0x67197634 0x1c46ba10 Mod: Sym:+0x5c4 File:(0) 
0x668e1c25 0x1c46ba24 Mod: Sym:+0x25 File:(0) 
0x668e1b6f 0x1c46ba30 Mod: Sym:+0xf File:(0) 
0x668e220b 0x1c46ba3c Mod: Sym:+0x1b File:(0) 
0x523ee084 0x1c46baf8 Mod: Sym:+0x3887c File:(0) 
0x523edea8 0x1c46bb30 Mod: Sym:+0x386a0 File:(0) 
0x591b8727 0x1c46bd08 Mod: Sym:+0x567aa File:(0) 
0x591b6bd6 0x1c46bd54 Mod: Sym:+0x54c59 File:(0) 
0x52765776 0x1c46c0cc Mod: Sym:+0x3f1a File:(0) 
0x591b8727 0x1c46c2a4 Mod: Sym:+0x567aa File:(0) 
0x591b6bd6 0x1c46c2f0 Mod: Sym:+0x54c59 File:(0) 
0x5a06c767 0x1c46c370 Mod: Sym:+0x107 File:(0) 
0x5a041569 0x1c46c3e8 Mod: Sym:+0x279 File:(0) 
0x59f4f0b3 0x1c46c934 Mod: Sym:+0x1a3 File:(0) 
0x62ed208b 0x1c46d604 Mod: Sym:+0x2d117b File:(0) 
0x62ea663e 0x1c46f534 Mod: Sym:+0x2a572e File:(0) 
0x62ea2388 0x1c46f5bc Mod: Sym:+0x2a1478 File:(0) 
0x62ea21e6 0x1c46f644 Mod: Sym:+0x2a12d6 File:(0) 
0x62fc48cc 0x1c46f7c8 Mod: Sym:+0x3c39bc File:(0) 
0x62bc1687 0x1c46f7d8 Mod: Sym:+0x627 File:(0) 
0x5a68b856 0x1c46fa90 Mod: Sym:+0xa76 File:(0) 
0x668484bf 0x1c46fbb4 Mod: Sym:+0x14f File:(0) 
0x66833a2c 0x1c46fda4 Mod: Sym:+0x22c File:(0) 
0x6683716b 0x1c46fdb0 Mod: Sym:+0x3fb File:(0) 
0x6719ffe4 0x1c46fdc4 Mod: Sym:+0xc4 File:(0) 
0x75ea336a 0x1c46fdd0 Mod: Sym:+0x12 File:(0) 
0x77899f72 0x1c46fe10 Mod: Sym:+0x63 File:(0) 
0x77899f45 0x1c46fe28 Mod: Sym:+0x36 File:(0)

CAUSE
This is a known issue with Strategy Analytics Desktop. However, this LOV should not cause any issues with the functionality of Strategy Analytics Desktop.

ACTION
Contact Strategy Technical Support for an update on this issue.

Comment

0 comments

Details

Knowledge Article

Published:

July 14, 2017

Last Updated:

July 14, 2017

2013-10-31 14:57:09.127-05:00 Error::Server Lock Order Violation::Please contact Strategy Technical Support with the following information::Attempted to lock category 166 (lock order 241) while holding category 478 (lock order 224) --------- callstack --------- 0x6719fdcc 0x1c46b800 Mod: Sym:+0xac File:(0) 0x671990f1 0x1c46b9bc Mod: Sym:+0x5a1 File:(0) 0x671974a2 0x1c46ba04 Mod: Sym:+0x432 File:(0) 0x67197634 0x1c46ba10 Mod: Sym:+0x5c4 File:(0) 0x668e1c25 0x1c46ba24 Mod: Sym:+0x25 File:(0) 0x668e1b6f 0x1c46ba30 Mod: Sym:+0xf File:(0) 0x668e220b 0x1c46ba3c Mod: Sym:+0x1b File:(0) 0x523ee084 0x1c46baf8 Mod: Sym:+0x3887c File:(0) 0x523edea8 0x1c46bb30 Mod: Sym:+0x386a0 File:(0) 0x591b8727 0x1c46bd08 Mod: Sym:+0x567aa File:(0) 0x591b6bd6 0x1c46bd54 Mod: Sym:+0x54c59 File:(0) 0x52765776 0x1c46c0cc Mod: Sym:+0x3f1a File:(0) 0x591b8727 0x1c46c2a4 Mod: Sym:+0x567aa File:(0) 0x591b6bd6 0x1c46c2f0 Mod: Sym:+0x54c59 File:(0) 0x5a06c767 0x1c46c370 Mod: Sym:+0x107 File:(0) 0x5a041569 0x1c46c3e8 Mod: Sym:+0x279 File:(0) 0x59f4f0b3 0x1c46c934 Mod: Sym:+0x1a3 File:(0) 0x62ed208b 0x1c46d604 Mod: Sym:+0x2d117b File:(0) 0x62ea663e 0x1c46f534 Mod: Sym:+0x2a572e File:(0) 0x62ea2388 0x1c46f5bc Mod: Sym:+0x2a1478 File:(0) 0x62ea21e6 0x1c46f644 Mod: Sym:+0x2a12d6 File:(0) 0x62fc48cc 0x1c46f7c8 Mod: Sym:+0x3c39bc File:(0) 0x62bc1687 0x1c46f7d8 Mod: Sym:+0x627 File:(0) 0x5a68b856 0x1c46fa90 Mod: Sym:+0xa76 File:(0) 0x668484bf 0x1c46fbb4 Mod: Sym:+0x14f File:(0) 0x66833a2c 0x1c46fda4 Mod: Sym:+0x22c File:(0) 0x6683716b 0x1c46fdb0 Mod: Sym:+0x3fb File:(0) 0x6719ffe4 0x1c46fdc4 Mod: Sym:+0xc4 File:(0) 0x75ea336a 0x1c46fdd0 Mod: Sym:+0x12 File:(0) 0x77899f72 0x1c46fe10 Mod: Sym:+0x63 File:(0) 0x77899f45 0x1c46fe28 Mod: Sym:+0x36 File:(0)