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KB45447: In MicroStrategy Narrowcast 9.x - 10.x, when executing a subscription saving a a document as a PDF file, the user sees the error: "Element 1 is being canceled due to partial results ..."


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In Microstrategy Narrowcast 9.x - 10.x, when a user executes a subscription saving a a document as a PDF file, the user sees the error: "Element 1 is being canceled due to partial results."

SYMPTOM:
In Strategy Narrowcast 9.x - 10.x, when a user executes a subscription saving a a document as a PDF file, the user sees the error:


Document Element 1 is being canceled due to partial results. - 0:Document will be removed because Document Element 1 returned partial results.

 
CAUSE:
The document size is reaching a limit.
 
ACTION:
Modify the governing setting at the information source module level "Maximum memory consumption for PDF file generation":
 
To reach the settings, please go into The Administration settings and expand it

  • Click on the Information Source Module
  • Click on Define
  • Click on Advanced Properties to reach the following window:
ka04W000000Oho7QAC_0EM4400000029SI.jpeg

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Knowledge Article

Published:

April 13, 2017

Last Updated:

April 13, 2017