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KB45577: Selecting "Apply" to apply changes in a filter panel will crash the MicroStrategy Mobile IPad App 9.3.0

Community Admin

• Strategy

On the MicroStrategy Mobile 9.3.0 app for iOS, whenever a filter panel is set to not apply changes automatically, users are presented with an "Apply" button to initiate the changes made.  When this is done, the MicroStrategy mobile app will crash. This issue is fixed in MicroStrategy Mobile 9.4.1 Update 2 app.

SYMPTOM:
On the Strategy Mobile 9.3.0 app for iOS, whenever a filter panel is set to not apply changes automatically, users are presented with an "Apply" button to initiate the changes made.  When this is done, the Strategy mobile app will crash.

ka04W000000OddbQAC_0EM440000002A9l.png

 
NOTE: This option only available on the 9.3.0 GA mobile release
 
CAUSE:
This is a known issue with Strategy Mobile 9.3.0 app for iOS.
 
ACTION:
This issue has been addressed in Strategy Mobile 9.4.1 Update 2 . Upgrade to this version or later of the app to take advantage of this fix.
Interface of the Strategy Mobile 9.4.1 Update 2 app:

ka04W000000OddbQAC_0EM440000002A9k.jpeg
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Knowledge Article

Published:

April 10, 2017

Last Updated:

April 10, 2017