KB45628: The MicroStrategy Office 9.4.0 Add-in disables itself after closing the Microsoft Office Program.

SYMPTOM:
Opening Microsoft Office Excel, Word or Powerpoint shows the Strategy Office 9.4.0 Add-in disabled even if it was installed, loaded, and enabled previously as shown below:
 

Additionally, the Add-in shows as disabled in the File > Options > Add-ins > COM Add-ins Menu as shown below:

For the images above the Add-in had been enabled before closing Microsoft Excel, Word or PowerPoint; upon reopening it, the add-in was automatically disabled again.
CAUSE:
Persistence of the Strategy Office Add-in is saved in different registries in the local machine. Sometimes, the user enabling the add-in does not have administrative privileges or the instance of the Microsoft Office product has not been elevated to be able to modify these registries.
ACTION:
There are two places that need to be accessed using an elevated instance of the application:

• The Strategy Office 9.4.0 Configuration
  
• From the Windows Start Menu, right click the Strategy Office Configuration and select Run as Administrator, as shown below:
  

• Under General Options > Load, check the Microsoft Products where the add-in should load on.
• Click Apply and then OK.
• In the Microsoft Office Program
  
• Search for the Microsoft Office program, such as Excel, in the Windows start menu.
• Using the keyboard, hold down Ctrl+Shift and then click on Microsoft Excel as shown below:
  

• In Microsoft Excel select File > Options > Add-ins.
• On the dropdown at the bottom of the window, select COM Add-ins and click "Go" as shown below:
  

• Check the Strategy Office Add-in and click OK.

The Add-in will now show in the Microsoft Toolbar. Users can now close and open the Microsoft Product normally and the Add-in will stay persistent. 
45628