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KB45647: A check box selector gets cut off when exported to PDF or Excel in MicroStrategy Web


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• Strategy


When a Report Services document that contains a check box selector is exported to PDF or Excel from MicroStrategy Web 9.3.1, the check box selections are cut off. Below is an example where every element of the Brand attribute except one has been selected. After exporting, there is no way to tell all of the elements that have been selected since they get cut off

SYMPTOM:
When a Report Services document that contains a check box selector is exported to PDF or Excel from Strategy Web 9.3.1, the check box selections are cut off. Below is an example where every element of the Brand attribute except one has been selected. After exporting, there is no way to tell all of the elements that have been selected since they get cut off:
 

ka04W000000OdzqQAC_0EM4400000026Mm.png

           

ka04W000000OdzqQAC_0EM4400000026Ms.png

CAUSE:
The is working as designed in Strategy Web 9.3.1. If the check box selector were to automatically expand to fit selections, it could overlap with other objects on the document. An request has been logged address this issue.
ACTION:
Fixed in Strategy Version 9.4.1 Please upgrade to take advantage of the fix.
WORKAROUND:
If the number of selections is small enough to fit within the check box selector's defined size, then in Design Mode, right click on the check box selector > Properties and Formatting > Layout, and uncheck 'Export selector to PDF as shown on screen' box.

ka04W000000OdzqQAC_0EM4400000026Mx.png

Below is an an example of 3 check box selections made and exported with the 'Export selector to PDF as shown on screen' box unchecked.

ka04W000000OdzqQAC_0EM4400000026Mz.png

            

ka04W000000OdzqQAC_0EM4400000026Mq.png

   


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017