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KB45666: In MicroStrategy Narrowcast Server 9.4.x "The termination date for this service has passed.It will not run on a scheduled basis" error message appears when trying to set up the parameters Service Start Date and Service End Date


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This Knowledge Base article describes an identified defect in MicroStrategy Narrowcast Server 9.4.x when trying to set a Start date and an End date to a publication.

SYMPTOM
In Strategy Narrowcast Server 9.4.x, when trying to set a Start date and an End date to a publication, the user runs into an error:


"The termination date for this service has passed.It will not run on a scheduled basis"

 
1. Configure the format in "Regional and Language" setting to be Spanish(Spain) for the machine.

ka04W000000OgNQQA0_0EM4400000029SJ.jpeg

2. In Narrowcast console, create a Publication with any report in Tutorial. Choose execution locale as Spanish.

ka04W000000OgNQQA0_0EM4400000029SM.jpeg

3. Launch Service(Editor). In Message Content tab, add the Publication created previously.

ka04W000000OgNQQA0_0EM4400000029SL.jpeg

4. Switch to General Properties tab, define Start date 07/01/2014 and End date 19/01/2014.
5. Click Save and close. The message pops up:

ka04W000000OgNQQA0_0EM4400000029SG.jpeg

CAUSE
This is an identified defect in Strategy Narrowcast Server 9.4.x.
 
ACTION
This issue was reviewed by our Technology team for feasibility and will not be scoped for a code fix in any upcoming Strategy release.
 
WORKAROUND
Alternatively, edit the Start date and End date in the Service Wizard, the message will not show upon saving the service
45666


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017