KB45700: Custom group elements are still displayed in report when no data is returned in MicroStrategy Developer

SYMPTOM:
 
Custom group elements are still displayed in report when no data is returned in Strategy Developer 9.x
 
STEPS TO REPRODUCE:
 
Follow the steps below to reproduce the issue in Tutorial project:

• In Strategy Developer, create a Custom Group based on attribute , with following definition:
  

• Select a Custom Group element, and go to Menu -> Custom Group -> Show Display Options, and select the first option "Show only the element names on the report", as shown below:
  

• Create a report and put Custom group and a metric in grid. Insert a report filter with qualification "Category in list (Books)".
• Run the report, and two custom group elements "Electronics" and "Movies" are still displayed even when no data is returned, as shown below:
  

 
CAUSE:
 
If option "Show only the element names on the report" is selected in Custom Group element display options, the element name will be always displayed in the report. An Enhancement Request is logged to hide custom group element when no data is returned.
 
 
ACTION:
 
Contact Strategy Technical Support for an update of the issue.
 
 
 
KB45700