EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB45715: Document layouts are duplicated in Microsoft Powerpoint when refreshing the presentation using MicroStrategy Office 9.3.x and above


Community Admin

• Strategy


This knowledge base article describes the behavior of MicroStrategy Office that, when refreshing a Microsoft Powerpoint presentation, users notice that documents that have been inserted using MicroStrategy Office are duplicated on the same slide and provides an explanation.

DESCRIPTION
 
When refreshing a Microsoft Powerpoint presentation, users notice that documents that have been inserted using Strategy Office are duplicated on the same slide. This issue does not affect every document but only certain ones, that have been cut and pasted from other slides either from within the same or from a different Powerpoint presentation.
 
In order to reproduce the issue, insert a document into a Powerpoint presentation:
 

ka04W000000OeDdQAK_0EM4400000026Py.png

 
Select the document on the slide and cut and paste the document onto a different slide using cut (CTRL + X) and paste (CTRL + V).
 

ka04W000000OeDdQAK_0EM4400000026Q0.png

 
 
Finally refresh the presentation using the Strategy Office toolbar and note that the document is duplicated on the same slide.
 

ka04W000000OeDdQAK_0EM4400000026Pz.png

 
 
 
CAUSE
 
This is a known issue with Strategy Office 9.3.x and above.
 
ACTION
 
Contact Strategy Technical Support for an update on this issue.
 
WORKAROUND
 
Instead of using cut and paste, use copy and paste of the entire slide containing the Strategy Report or Document layout in order to maintain the persisted properties when refreshing the presentation.
 
 
 
 


Comment

0 comments

Details

Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017