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KB45775: "PSN does not exist or is not a 3-tier PSN" error message appears when trying to audit using License Manager in command line in MicroStrategy 9.x and newer.


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This KB addresses the following error message seen when trying to audit using License Manager via Command Line: "PSN does not exist or is not a 3-tier PSN"

SYMPTOM:
"PSN does not exist or is not a 3-tier PSN" error message appears when trying to audit using License Manager in command line in Strategy 9.x and newer.

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"PSN does not exist or is not a 3-tier PSN"

 

CAUSE:
Project Source Name (PSN) should be created and configured to connect to a running Intelligence Server which needs auditing. The PSN should be created locally in the machine where audit will be performed. In this case, PSN "Strategy Analytics Modules" is not created locally in the Linux machine, but created in a windows machine remotely connected to this Linux machine.
 
ACTION:
Create a PSN in the Linux machine where audit will be performed.
For creating PSN in command line mode, refer to following Strategy Knowledgebase Technical Note:
KB38161: A sample of how to use MicroStrategy Configuration Wizard without using graphical interface in Linux environment in MicroStrategy


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017