KB46054: Exporting options prompt does not appear when using Edit Links to a document whose default run mode is "Export to Excel" in MicroStrategy Web 9.3.1.

SYMPTOM:
 
Using Edit Links functionality to execute a document that is configured to export to Excel by default, users should expect to be prompted with the advanced exporting options. However, users are not prompted with advanced options in this circumstance when using Strategy Web 9.3.1.
 
STEPS TO REPRODUCE:
 
In Strategy Tutorial:

• Create a target document.
• Insert a "Blank Dashboard" layout.
• Navigate to Document Properties.
• Set the default run mode to be "Export to Excel", like shown below.
   
  

• From Preferences, enable the option "Show options when exporting", like shown below.
   
  

• Create a source document.
• Insert a text box onto the source document with Edit Links configured to run the target document created in step 1, like shown below.
  
  

• Execute the source document and click on the link.
  Note: Users are not prompted with the below expected advanced exporting options.
  
  

 
CAUSE:
 
This is a known issue with Strategy Web 9.3.1.
 
ACTION:
 
Contact Strategy Technical Support for an update regarding this issue.
 
The Strategy Internal Reference Number for the issue discussed in this technical note is 801210.