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KB46074: "You have chosen not to request an Activation Code at this time" error occurs after selecting the option to request the activation code when using a CPU-based license key in License Manager in a Linux environment in MicroStrategy 9.x and 10.x


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• Strategy


Users get the following error message when using a CPU-based license key even though "Yes, I want to request an Activation Code now" is selected in License Manager in MicroStrategy 9.x and 10.x

SYMPTOM:
 
Users get the following error message when using a CPU-based license key even though "Yes, I want to request an Activation Code now" is selected in License Manager in Strategy 9.x and 10.x:
 


You have chosen not to request an Activation Code at this time

 
If the user selects "No, I will request the Activation Code at a later time", an activate.xml file is not created even though the existing activate.xml was renamed in the past.
 
CAUSE:
 
One possible cause is that the user is not launching License Manager as the root user.
 
ACTION:
 
Launch Strategy License Manager as the root user.
 
 


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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017