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KB46082: "MISSING: Microsoft Visual C++ 2005 32-bit Runtime" when trying to install the MicroStrategy 9 API Runtime Environment


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Article outlines why the error "MISSING: Microsoft Visual C++ 2005 32-bit Runtime" occurs when trying to install the MicroStrategy 9 API Runtime Environment

SYMPTOM
The following error occurs when trying to install the Strategy 9.3.1 API Runtime Environment:
 

ka04W000000OecyQAC_0EM440000002GWy.png

 


MISSING: Microsoft Visual C++ 2005 32-bit Runtime

 
 
CAUSE
The installer is looking for either the 32-bit or the 64-bit Microsoft Visual C++ 2005 (8.0) runtime (vcredist_x86.exe or vcredist_x64.exe).  The location of this file is important, it needs to be in the following directory ..\Utilities\3rdParty\vcredist.  Also, the Utilities folder needs to be at the same level of the Runtime installer folder.
 
ACTION
1. Download the 32-bit or 64-bit version of Microsoft's Visual C++ 2005 (8.0) Runitme.
2. Create a directory as follows: \Utilities\3rdParty\vcredist
3. Save the vredist_x86.exe or the vcredist_x64.exe in the vcredist folder created in step 2.
4. Execute the .exe file.
5. Note that the Utilities and Runtime folder should be at the same directory level:
 

ka04W000000OecyQAC_0EM440000002GX0.png

 
6. Run the Strategy 9 API Runtime Environment installer again.
 
 


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017