KB46137: A report fails to export to PDF in even when the governing settings are set to maximum values with the warning "CDSSPdfExporter: The Raw Data buffer exceeded the memory governing limit" in the DSSErrors.log in MicroStrategy 9.x.

SYMPTOM:
 
The user fails to export a report to PDF even when the user has the governing settings for export set to the maximum values as shown below.
 

 
Additionally, the following errors can be seen in the DSSError.log of the Intelligence Server machine:
 
Sample Code/Error
2014-02-16 18:11:41.997-05:00 CDSSPdfExporter: The Raw Data buffer exceeded the memory governing limit. The current allocation size is 2146456576, and the limit is 2146435072.
2014-02-16 18:11:41.997-05:00 CDSSPdfExporter::ExportStepPagination: TraverseDocumentContent return hr = 0x8007000E.
  
CAUSE:
 
Currently, the maximum value that can be set for the Intelligence Server level governing setting "Maximum memory consumption for PDF/Excel/HTML" is 2047 MB. This information can also be found in the System Administrator Help section. Based on the memory governing settings on the Intelligence Server, the job will be rejected if this governing limit is reached. An enhancement request has been logged to increase this governing limit "Maximum memory consumption for PDF/ExcelHTML" above 2047 MB.
 
ACTION:
 
Contact Strategy Technical Support for an update on the enhancement request.