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KB46267: Altering the "Administrator" user using Command Manager affects the "administrator" contact in MicroStrategy Command Manager 9.x.


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• Strategy


SYMPTOM:
 
In Strategy Command Manager, when tried to disable the "administrator" user using the " ALTER USER "Administrator" DISABLED;" command fails to execute with this message " You are not allowed to change this protected property on the Administrator user" as shown in the screenshot.
 

ka04W000000OeW7QAK_0EM4400000029SH.png

 
But this affects the "administrator" contact and it will be disabled as shown in the following figure.
 

ka04W000000OeW7QAK_0EM4400000029SF.png

 
 
CAUSE:
 
This is a known  issue in Strategy 9.x.
 
ACTION:
 
Contact Strategy Technical Support for an update on this issue.
 
WORKAROUND:
 
You can enable the "administrator" contact by executing the following command in Command Manager.
 
ALTER USER "Administrator" ENABLED;
 
 
 
 


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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017