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KB46288: Thresholds do not apply to Box Plot Graphs in MicroStrategy Web 9.4.0


Community Admin

• Strategy


In MicroStrategy Web 9.4.0, the Threshold Editor applies the thresholds properly for grids and graphs when the graph thresholds button has been enabled. However, when the graph type is set to Box Plot, the threshold no longer displays.

SYMPTOM:
In Strategy Web 9.4.0, the Threshold Editor applies the thresholds properly for grids and graphs when the graph thresholds button has been enabled. However, when the graph type is set to Box Plot, the threshold no longer displays, like shown below:
 
Box Plot graph with thresholds not working:

ka04W000000Oh8PQAS_0EM4400000026Gm.png

 
Grid with thresholds applied correctly:

ka04W000000Oh8PQAS_0EM4400000026Gv.png

 
STEPS TO REPRODUCE:
In Strategy Web 9.4.0,

  • Create a blank dashboard.
  • From the Strategy Tutorial data, add Supplier Sales Report as a dataset.
  • Insert a Box Plot graph.
  • Add the attribute Category and the metrics Last Year's Revenue, Revenue, and Revenue Forecast.
  • Right click the graph title bar and go to Thresholds > Advanced.
  • Select "Last Year's revenue" in the drop down.
  • On the "Filter On" drop down select "Category" and then type in "Books"
  • Change the fill color of the Threshold to red and click on the "Enable Threshold on Graph" button, as shown below.
     
ka04W000000Oh8PQAS_0EM4400000026Gn.png
  • Run the document in Interactive Mode. The Threshold does not display.
  • Change the graph to a grid or to a Bar Chart to check if the threshold shows correctly, and it should display correctly. 

CAUSE:
This is a known issue with Strategy Web 9.4.0 and Box Plot graphs.
 
ACTION:
This issue is resolved in 9.4.1. Please upgrade to take advantage of the fix.


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017