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KB46372: "Invalid Picture" error is thrown when attempting to start MicroStrategy Developer 9.4.x - 10.x in Windows


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This technical note outlines an error that prevents user from starting MicroStrategy Developer.

SYMPTOM:
Users may see the "Invalid Picture" error thrown when attempting to launch Strategy Developer in Windows:
 

ka02R000000kcNKQAY_0EM440000002CRZ.jpeg

 
CAUSE:
This error is caused by a lack of available space on the user's hard disk to properly launch the platform.
 
ACTION:
To remedy the issue, simply clear up some active space on the hard drive to allow Strategy to properly launch.
 
 
 


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Knowledge Article

Published:

May 4, 2017

Last Updated:

May 4, 2017