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KB46393: "Method '~' of object '~' failed" error message is returned in MicroStrategy Developer or "User request is completed. Unspecified error" is returned in Web when running a document in 9.4.1 with joint-child relationships.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


"Method '~' of object '~' failed" error message is returned in MicroStrategy Developer or "User request is completed. Unspecified error" is returned in Web when running a document in 9.4.1 with joint-child relationships.

SYMPTOM:
In Strategy Analytics Enterprise 9.4.1, the following error message may be returned when attempting to execute a document with multiple datasets and selectors in Developer:
         

ka02R000000kc5SQAQ_0EM440000002CR5.png

 


"Method '~' of object '~' failed"

 When running the same document in Web the execution fails as well and the following error message is returned: 
         

ka02R000000kc5SQAQ_0EM440000002CR9.png

 


Your request could not be processed. Please try again. If the problem persists, contact the Administrator.
 
User request is completed.
Unspecified error


STEPS TO REPRODUCE:
This issue occurs specifically when there are attributes on the document that contain joint-child parent-child relationships.  Follow the steps below to reproduce this issue in Strategy Tutorial:

  • This example requires 6 attributes to effectively demonstrate the issue:
     
    -Region and Employee, where Region is the parent of Employee (one to many)
    -Year and Day, where Year is the parent of Day (one to many)
    -Employee_Day_Status, which has a joint-child relationship with Day and Region
    -Category, which is not related to any of the attributes above
  • Create two datasets using the above attributes:
     
    -Dataset_1 - Contains Employee_Day_Status, Year, Day, and Region
    -Dataset_2 - Contains Country and Category
  • Create a document that includes both of the above datasets. In the document, add a panel that contains Category, Year, and Day. In the detail header section of the document add a slice selector that uses Region. Make sure that this selector targets the panel stack that was just created. Once executed the errors will occur.  The document should look similar to the following:
             
ka02R000000kc5SQAQ_0EM440000002CR3.png

CAUSE:
This is a known issue in Strategy Analytics Enterprise 9.4.1.
 
ACTION:
This issue has been addressed in Strategy 9.4.1 Hotfix 3.   


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Knowledge Article

Published:

May 30, 2017

Last Updated:

May 30, 2017