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KB46397: The "Reset selection" button in a document in Express mode triggers the information windows in MicroStrategy Web 9.4.1

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• Strategy

The "Reset selection" button in a document in Express mode triggers the information windows in MicroStrategy Web 9.4.1

SYMPTOM
A user triggers an information window from a grid as a selector, as shown below:

ka04W000000OfVeQAK_0EM4400000026Ev.png

After some time of manipulating the selectors in the document, the user decides to reset the selections back to the default ones by pressing the "Reset Selection" button shown below:
 

ka04W000000OfVeQAK_0EM4400000026Et.png

 
However, the user notices that this action triggers the information window, as shown below:

ka04W000000OfVeQAK_0EM4400000026Eu.png

CAUSE
This is a known issue in Strategy Analytics Enterprise Web 9.4.1.
 
 
ACTION  
This issue has been fixed in Strategy Web 9.4.1 Hotfix 6, take advantage of upgrading for a fix.

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Knowledge Article

Published:

April 3, 2017

Last Updated:

April 3, 2017