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KB46590: Search box selector cannot trigger information window on iPad with MicroStrategy Mobile 9.4.1 Update2.


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• Strategy


Search box selector cannot trigger information window on iPad with MicroStrategy Mobile 9.4.1 Update2.

SYMPTOM:
Search box selector cannot trigger information window on iPad with Strategy Mobile 9.4.1 Update2.
 
STEPS TO REPRODUCE:
Follow the steps below to reproduce the issue with Strategy Tutorial project:
1. In Strategy Web, create a document with a search box selector targeting an information window.
2. Run the document in flash mode in web. Note that the information window can be triggered by changing the selections in the search box.
 

ka04W000000OeLYQA0_0EM440000002A7d.png

 
 
3. Run the document on iPad with Strategy Mobile 9.4.1 Update2. Note that the information window cannot be triggered by changing the selections in the search box.
 

ka04W000000OeLYQA0_0EM440000002A7Z.png

 
 
CAUSE:
This is a known issue in Strategy Mobile 9.4.1 Update2 (iOS).
 
ACTION:
This issue has been fixed in Strategy Mobile 9.4.1303.0101
 
 
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017