KB46651: The format type for Gauge widget values are not kept in Flash Mode in MicroStrategy Web 9.4.1

SYMPTOM:
The format type for the Gauge widget values show up incorrectly in Flash Mode after upgrading to Strategy Web 9.4.1 from a previous version. Even though the values are set to percentages, the values show up as decimals in Flash Mode. It displays correctly in Interactive and Editable Mode. This defect is a regression issue that was not found in previous versions of Strategy prior to 9.4.1.
 
STEPS TO REPRODUCE:

• In a version previous to Strategy Web 9.4.1, create a dashboard with a grid that contains an attribute and a percentage metric.
• Go to Propeties and Formatting, and set the grid to Gauge Widget for Flash.
• Go to View Mode and set it to Graph View.
• Run the dashboard in Editable Mode.
• Right-click on the graph and go to Format Graph.
• Change the Graph Type to Gauge.
• Change the Number Format for Y Axis Values to Percentage.
• Run the dashboard in Flash Mode and the gauge widget will be shown in percentages, as shown below:
  

• Note: Make sure that the Inherit graph formatting option is checked when you right-click on the gauge widget in Flash Mode.
  
• Upgrade your environment to Strategy Web 9.4.1, and the gauge widget will be shown in decimals instead of percentages in Flash Mode, as shown below:
  

 
CAUSE:
This is a known defect. This is also a regression issue after upgrading an environment to Strategy 9.4.1. The cause of the issue was that in Strategy 9.4.1, there were server-side changes for graph automatic formatting for which the Flash client widgets were not aware of.
 
ACTION:
A fix is available in Strategy 9.4.1 Hotfix 3. Apply this hotfix to address the issue.
 
ADDITIONAL TROUBLESHOOTING STEPS:

1. In Editable Mode, change the number format for the Y-Axis values from Percentage to From Grid.
2. Toggle the Inherit Graph Formatting option when right-click on Flash Mode.
3. Re-create the grid from scratch and the issue should not occur.