KB46728: When Applying a Custom Footer to the Default Page Using the MicroStrategy SDK 9.4.1, the Custom Footer Will Not Appear on All Pages in MicroStrategy Web

When applying a custom footer on the Default Page via the Web Customization Editor 9.4.1, the custom footer will not be applied to all pages such as the Shared Reports page and the My Reports page.
 
STEPS TO REPRODUCE

• Using the Web Customization Editor, on the Application Settings tab, navigate to Strategy Web Configuration > Pages
• Double click on the -1(Default Page), the editor will open.
• Click on the Template Properties tab, and for the default template, right click on the footer - adding the footer using a pre created file or modifying the existing footer through Eclipse will have similar outcomes:
   
  

• Save changes, restart the Strategy Web Server.  Users will notice that the footer will not appear across all pages (such as the Shared Reports page and the My Reports page).

CAUSE
This is a known issue with Strategy SDK 9.4.1.
 
ACTION
Please contact Strategy Technical Support for the latest status on this issue.
 
 
 
 
WORKAROUND
To workaround this issue, developers will need to remove the footer customization from the default page, then add the footer to each page that the footer should be applied to.  Follow these steps to set the footer on the Shared Reports page and the My Reports page.  If the footer needs to be applied to other pages, then the footer will need to be added to those pages as well.

1. Set the plugin in the Web Customization Editor to the custom footer plugin
2. Navigate to Strategy Web Configuration > Pages
3. Double click on -1(Default Page) to open the editor
4. Click on the Template Properties tab
5. Right click on footer and select Make section empty
6. Save the changes
7. Navigate to Strategy Web Configuration > Pages
8. Double click on shared(Shared Reports) to open the editor
9. Click on the Template Properties tab
10. Right click on footer and add custom footer
11. Save the changes
12. Navigate to Strategy Web Configuration > Pages
13. Double click on my(My Reports) to open the editor
14. Click on the Template Properties tab
15. Right click on footer and add custom footer
16. Save the changes
17. Restart the Strategy Web Server

The example provided in this document is provided “as-is” to the user and assumes that the user:

• Can program, compile (e.g. javac, jikes, etc.), and execute Java programs
• Can configure environment variables (e.g. JAR files, property files, etc.)
• Have all the necessary tools to create Java applications (JDK, IDE, etc.)
• Has access to the Strategy SDK documentation.
• Has read the customization warning at the bottom of this document

PREREQUISITES:
 
For the sample to work, the Strategy Web JAR files must be accessible by the Java Runtime
Environment. The Strategy Web JAR files can be found under:

• Strategy Web Universal (JSP): {web_root}/WEB-INF/lib directory.
• Strategy Web (.NET): Program Files\Common Files\Strategy directory.

Note:
 
More elaborate programs will require additional library files and are out of the scope of this document.
 
ADDITIONAL INFORMATION:
 
The Strategy SDK allows you to customize the standard Strategy Web interface, and extend and integrate the Strategy business intelligence functionality into other applications. However, before changing the way Strategy Web products look or behave, it is helpful to understand how the application is built. For more information regarding the Strategy Web architecture or the process of customizing Strategy Web, please refer to Strategy Developer Zone (https://resource.microstrategy.com/msdz/).
 
To access the Strategy Developer Zone, you must have access to the Strategy Knowledge Base, you must have purchased the Strategy SDK, and you must be current on your Strategy maintenance agreement. If you are a US-based business and believe that you satisfy all three of these conditions but you do not have access to the Strategy Developer Zone, please contact Strategy Technical Support at support@microstrategy.com or at (703) 848-8700. If you are an international business, please contact Strategy Technical Support at the appropriate email address or phone number found at http://www.microstrategy.com/Support/ContactUs.asp.
 
 
CUSTOMIZATION WARNING:
 
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy Technical Support makes no guarantee that an updated version of this particular customization will be provided. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build. For enhancements to this customization or to incorporate similar functionality into other versions, contact your Account Executive to inquire about Strategy Consulting assistance.