SYMPTOM:
Scheduled subscriptions fail occasionally in Strategy when the Intelligence Server is running on Linux.
The following errors are seen in the DSSErrors.log:
2014-04-01 16:00:03.820-05:00 [HOST:xxxxxxxxxx][PID:1136][THR:4151568080][MultiProcess][Error] Quiting child process because of error: ::pthread_create failed
System Error (EAGAIN): --- Resource temporarily unavailable
2014-04-01 16:00:03.880-05:00 [HOST:xxxxxxxxxx][PID:2247][THR:588744448][Database Classes][Error] Connection::Connect failed. Unable to connect.
Error type: System call error. ::pthread_create failed
CAUSE: The Linux machine is running into the thread limit when the Strategy Intelligence Server is trying to create new threads.
ACTION: Consult the System Administrator to increase the maximum number of threads allowed for the user who is running the Intelligence Server process. This change might need to be made in different ways depending on the configuration of the machine where the Intelligence Server is running. One possible way is to modify the /etc/security/limits.conf file and add the following line (in this example, the Intelligence Server is run by a user named
mstruser and the desired number of threads is 4096):
mstruser soft nproc 4096
After the change is made, the Strategy Intelligence Server must be restarted to apply the change.
WORKAROUND: Restarting the Intelligence Server will provide temporary relief to the situation by freeing all of the currently used threads.
