KB46925: Creating a shared link for a report or document in a project that contains special characters in its name will not work properly in MicroStrategy Web 9.x

SYMPTOM:
Strategy Web 9.x users may notice that sharing a link for a report or document will render the login screen with an incorrect project name if the project name contains special characters, such as an ampersand (&).
Depending on which Strategy Web version is installed, the error will vary. As an example, for executing a report in a project where the project name is Strategy & Tutorial, users on Strategy Web 9.4.1 Hotfix 2 or earlier may see an error that looks like the following:

For users on Strategy Web 9.4.1 Hotfix 3, the error may contain an Usher QR code, like shown below:

This error occurs when the "Show link" URL to a report or document is used from the "Share..." menu, like shown here:

Inspecting the URL will show that the special character is incorrectly XML encoded instead of URL encoded. In the example used above, the project name parameter of the URL is &Project=Strategy%20%26amp%3B%20Tutorial which decodes to Strategy & Tutorial instead of the expected Strategy & Tutorial.
 
CAUSE:
This is a known issue with sharing links in Strategy Web 9.x.
 
ACTION:
This issue has been addressed in Strategy Web 9.4.1 HF4. Upgrade to this version to take advantage of the fix.
 
WORKAROUND:
The link generated by the properties menu instead of the "Share..." function will work properly. To generate that link, follow these steps:

• Right click the document or report and select "Properties" as shown below:
   
  

• In the new window, copy the link shown at the bottom as follows:
   
  

•  
  The Project name will show &Project=Strategy+%26+Tutorial, which is the correct encoding.