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KB46935: Japanese file name is garbled when delivered via Distribution Services with compression in MicroStrategy 10.x.


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Japanese file name is garbled when delivered via Distribution Services with compression in MicroStrategy 10.x.

SYMPTOM:
When a report is subscribed to a compressed file with Strategy Distribution Services, the decompressed file name is displayed as broken characters as seen below:
Subscription settings:

ka04W000000Oh6MQAS_0EM4400000029Pv.png

Uncompressed file:

ka04W000000Oh6MQAS_0EM4400000029Px.png

 
 
CAUSE:
The compressed file is encoded using UTF8.
 
ACTION:
Use software which supports decompression of UTF8 encoding. This is an example for decompression using 7-zip 4.65.

ka04W000000Oh6MQAS_0EM4400000029Pt.png

 
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
 
 


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Knowledge Article

Published:

June 4, 2017

Last Updated:

June 4, 2017