KB47026: "Error obtaining a server session" error message appears when input correct user name and password of a user without administrative privileges in MicroStrategy Configuration Wizard 9.x

• Strategy

While configuring intelligence server to the metadata, on MicroStrategy Authentication page, if the credential of a user without administrative privileges is input, although it is correct, error message "Error obtaining a server session" appears

SYMPTOM:
While configuring intelligence server to the metadata, on Strategy Authentication page, if the credential of a user without administrative privileges is input, although it is correct, error message "Error obtaining a server session" appears, as shown below.


Error obtaining a server session: （Object with ID '6E5881E3000000000354F44000000000' and type 33 (ServerDef) is not found in metadata. It may have been deleted.）

CAUSE:
The credential required at this stage must belong to a user with administrative privileges.
ACTION:
Input the credential which belongs to an administrative user.

47026

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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017