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KB47039: An image attribute form that is referenced using an image HTML tag (< img src="">) does not appear in a PDF export in MicroStrategy Web


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An image attribute form that is referenced using an image HTML tag (< img src="">) does not appear in a PDF export in MicroStrategy Web.

Symptom

An image attribute form whose elements use an image HTML tag to reference an image's relative path (< img src="">) does not appear in a PDF export in Strategy Web. This occurs even if the image is located in the Intelligence Server relative path required for PDF exports as described in KB37807: Best practices on how to reference image using relative path in MicroStrategy 9.x and 10.x .
Instead of the image appearing on a grid, the HTML tag is displayed instead.
 

Cause

Using an HTML tag for attribute elements to display images on a grid is not supported for PDF exports.
 

Action

Instead of using the image HTML tag that includes the relative path, use only the relative path of the image. For example, instead of "< img src="./images/1.jpg">", simply use "./images/1.jpg". This will allow the image to appear on PDF correctly.
 
 


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Knowledge Article

Published:

April 13, 2017

Last Updated:

January 19, 2022