Strategy Analytics Desktop users can disable the Cloud Maps solution for ESRI Maps VIsualizations. This might be necessary when users have connectivity or network strict rules that prevent the host computer to perform a TLS handshake with www.arcgis.com. For more information on connectivity requirements refer to KB46526 "What are the connection requirements and data flow for the ESRI Maps in Strategy Web".
TO DISABLE CLOUD MAPS:
C:\Program Files (x86)\MicroStrategy\Client\resources\webapp\WEB-INF\xml\config\esriConfig.xml
<webmap id="5fac74d8e7924e169afdc01105235324" default="false" />
C:\Program Files (x86)\MicroStrategy\Client\resources\webapp\plugins\_Personal\WEB-INF\xml\config\esriConfig.xml
<webmap id="5fac74d8e7924e169afdc01105235324" default="false" />
<bm key="default">http://services.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer</bm>

10. Start Strategy Analytics Desktop, now it is configured for On-Premises Maps.
IMPORTANT NOTE: Density Maps and Maps with Areas will not work in this configuration.
KB47058