SUMMARY:
This knowledge base article describes a current product design of Strategy Intelligence Server 9.x-10.x where Document cache is not generated for some documents. A resolution is provided.
SYMPTOM:
A Document cache cannot be seen in Cache Monitor for some documents even though caching is enabled and the user have privileges to create server caches. The same user can generate a Document caches when other Documents are executed.
CAUSE:
There is at least one report with report caching feature disabled which is used as a dataset of the document.
ACTION:
Enable report caches for all of the datasets used in the document.
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