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KB47129: Bubble sizes based on percentage values display incorrectly on ESRI maps when rendering in DHTML modes in MicroStrategy Web 9.4.1 HF3 - HF9.

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• Strategy

Bubble sizes based on percentage values display incorrectly on ESRI maps when rendering in DHTML modes in MicroStrategy Web 9.4.1 HF3 - HF9.

SYMPTOM:
When using bubble markers on ESRI maps, and the format of the underlying metric is formatted as percent, the bubble sizes will not display proportional to the metric values when rendering in DHTML view modes in Strategy Web 9.4.1 HF3.
 
Note: This issue does not occur in Flash View Modes or Visual Insight.
 
View in Express Mode:
 
 

ka04W000000OaTIQA0_0EM44000000267l.png

 
View in Flash Mode:
 

ka04W000000OaTIQA0_0EM44000000267o.png

 
CAUSE:
This is a known issue with ESRI Maps in Strategy Web 9.4.1 HF3 - HF9 for metrics formatted as percent.
 
ACTION:
This issue has been addressed in Strategy Web 10.x. Upgrade to take advantage of the fix.
 
WORKAROUND:
Use Flash view mode or Visual Insight when displaying metric values based on percentages for ESRI bubble markers.
KB47129

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Knowledge Article

Published:

June 1, 2017

Last Updated:

November 23, 2018