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KB47188: Navigating from Shared Reports to My Reports or viceversa Using the Button in the Left Panel of MicroStrategy Web 9.4.1 Only Changes Part of the Page


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• Strategy


SYMPTOM:
 
When trying to move from Shared Reports to My Reports or viceversa using the options in the left panel, it will be noticed that Strategy Web still thinks it is in the previous page as shown in the screenshots
 

ka04W000000OaTWQA0_0EM44000000267W.jpeg

 
After moving from Shared Reports to My Reports, it is seen that the path is correct but the Starburst menu indicated that the Shared Reports page is still the current page.
 

ka04W000000OaTWQA0_0EM44000000267Q.png

 
When moving between these pages using the options in the Starburst menu, it is seen that the path and the highlight option match as expected.
 
 
CAUSE:
 
This is a known issue in Strategy Web 9.4.1.
 
ACTION:
 
This issue is not scoped for any upcoming Strategy release.
 
WORKAROUND:
 
Use the options in the Startburst menu to move from Shared Reports to My Reports or vice versa.
 
 
 
 
 
 


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Knowledge Article

Published:

July 11, 2017

Last Updated:

July 11, 2017