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KB47205: Images with relative path cannot be pre-cached on iPad with MicroStrategy Mobile 9.4.1


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• Strategy


Images with relative path cannot be pre-cached on iPad with MicroStrategy Mobile 9.4.1. One possible cause is that the images are not placed under the intelligence server folder.

SYMPTOM:
Images with relative path cannot be pre-cached on iPad with Strategy Mobile 9.4.1. But, the images can be displayed correctly when running the document on iPad.
 
CAUSE:
One possible cause is that the images are not placed under the intelligence server folder.
To pre-cache the images with relative path in Strategy Mobile (iOS), the images need to be placed under both the mobile server folder (e.g. C:\Program Files (x86)\MicroStrategy\Mobile Server ASPx\Images) and the intelligence server folder (e.g. C:\Program Files (x86)\MicroStrategy\Intelligence Server\Images).
 
ACTION:
Add the images in the corresponding folder in intelligence server.


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Knowledge Article

Published:

April 10, 2017

Last Updated:

April 10, 2017