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KB47207: Filter panel cannot manually apply selector changes on iPad in a document created from dashboard template with MicroStrategy Mobile 9.4.1 Update 2.


Community Admin

• Strategy


A filter panel cannot manually apply selector changes in a document created from dashboard template with MicroStrategy Mobile 9.4.1 Update 2 on iPad . The apply button is greyed out when the selection is changed on iPad, but the selector changes are applied automatically. This is fixed in MicroStrategy Mobile 9.4.1 Update 4.

SYMPTOM:
A filter panel cannot manually apply selector changes in a document created from dashboard template with Strategy Mobile 9.4.1 Update 2 on iPad. The apply button is greyed out when the selection is changed on iPad, but the selector changes are applied automatically.
 
STEPS TO REPRODUCE:
Follow the steps below to reproduce the issue with Strategy Tutorial project:

  • Create a document from one of dashboard templates.
ka04W000001MKoUQAW_0EM440000002A5R.png
  • Insert a filter panel and a grid in the document.
  • Create a selector in the filter panel targeting the grid.
  • Right mouse click the filter panel  and go to properties and formatting -> General. Uncheck the option "Automatically apply selector changes".
ka04W000001MKoUQAW_0EM440000002A5Q.png
  • Run the document in Web. Note that the filter panel works as expected: selector changes are applied when the apply button is clicked.
  • Run the document on iPad. Note that the apply button is greyed out when the selection is changed, and the selector changes are applied automatically.
ka04W000001MKoUQAW_0EM440000002A5d.png

CAUSE:
This is a known issue in Strategy Mobile 9.4.1 Update 2.
 
ACTION:
This issue has been addressed in Strategy Mobile 9.4.1 Update 4. Upgrade to that version or later to take advantage of this fix.
 
WORKAROUND:
This issue only occurs in a document created from dashboard template. Using a document template instead of dashboard template can prevent this issue.


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Knowledge Article

Published:

April 7, 2017

Last Updated:

April 7, 2017