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KB47241: A Rebranded Android App Version 9.4.1 Update 1 Crashes When the Feature Annotation and Share Is Used with a Java NullPointerException


Community Admin

• Strategy


SYMPTOM:
 
The Annotation and Share feature is a built-in feature of the 9.4.1 Update 1 Android app. However, it is possible that trying to use that feature will crash the app and a NullPointerException message is shown on the LogCat console as shown below:
 

ka04W000000OdGwQAK_0EM440000002GVr.jpeg

 
 

ka04W000000OdGwQAK_0EM440000002GVn.jpeg

 
STEPS TO REPRODUCE:
 
Follow these steps to reproduce this issue:
 
1. Setup the Android project for the mobile app using the steps in any documentation prior to version 9.4.1 Update 1 e.g. https://resource.microstrategy.com/MSDZ/MSDL/940/docs/mergedProjects/mobilesdk/topics/android/andr_Setting_Up_the_Mobile_Project.htm
2. Compile and deploy the app onto an Android emulator or a physical device.
3. Launch the app, notice that the app is launched successfully.
4. Try to use the Annotation and Share feature to see the app crashes and the NullPointerException message is shown on the LogCat console. 
 
CAUSE:
 
 The Android project is missing the Google Play Service library. And starting with version 9.4.1 Update 1, the Strategy Android app will require that library in order to function properly.
 
ACTION:
 
Follow the latest documentation to include the Google Play Service library in the Android project. The new documentation can be found at:
https://resource.microstrategy.com/MSDZ/mobileUpdates/941_iOSU2_Good/docs/mergedprojects/mobilesdk/topics/android/andr_Setting_Up_the_Mobile_Project.htm
 
 
 
 


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Knowledge Article

Published:

June 22, 2017

Last Updated:

June 22, 2017