KB47259: "Request Entity Too Large" error message appears when attempting to run reports in MicroStrategy Web using a Tomcat application server.

• Strategy

"Request Entity Too Large" error message appears when attempting to run reports in MicroStrategy Web using a Tomcat application server.

SYMPTOM:
"Request Entity Too Large - The requested resource /MicroStrategy/servlet/mstrWeb does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit." error message appears when attempting to run reports in Strategy Web using a Tomcat application server.


Request Entity Too Large - The requested resource /MicroStrategy/servlet/mstrWeb does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit

CAUSE:
A possible cause of this error is the packetSize is not set to a high enough value in server.xml in Tomcat.

ACTION:
In the server.xml file in Tomcat, within the HTTP connector settings, insert a setting for packetSize set to a value such as 65536.

WARNING: The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
KB47259

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Knowledge Article

Published:

August 17, 2017

Last Updated:

July 18, 2018