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KB47261: When trying to remove the last metric from a report grid within a document, user encounters "Index out of range in method 'IDSSTemplateMetrics::Remove'Report Writting Document Auto-fix failed." error in MicroStrategy Desktop 9.3.0


Stefan Zepeda

Salesforce Solutions Architect • Strategy


When attempting to right-click and remove the last or rightmost metric from a grid within a document, "Index out of range"

SYMPTOM:
 
When attempting to right-click and remove the last or rightmost metric from a grid within a document, the user encounters the following error message:
 
 


c in method 'IDSSTemplateMetrics::Remove'Report Writting Document Auto-fix failed.

 
The user is then unable to remove this metric.
 
CAUSE:
 
This is a known issue with Strategy Desktop 9.3.0.
 
ACTION:
 
Contact Strategy Technical Support for an update on this issue.
 
 
 
WORKAROUND:
 
In some cases, the user may find that deleting a different metric, such as the 3rd to last or 2nd to last one, may actually delete the intended metric due to an indexing error.
 


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Knowledge Article

Published:

June 6, 2017

Last Updated:

July 17, 2017